Compliance Document

KYC & AML
Policy

MTCGAME is committed to maintaining a secure, compliant, and fraud-resistant platform in line with international standards.

FATF CompliantReal-time MonitoringHK AMLO FrameworkAI Fraud Prevention

Introduction

MTCGAME is committed to maintaining a secure, compliant, and fraud-resistant platform. We implement robust Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) controls in line with international standards and regulatory expectations.

Our framework is aligned with the Financial Action Task Force (FATF) recommendations and applicable regulations in Hong Kong, including the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO).

AML Controls

CTF Measures

FATF Aligned

AMLO Compliant

Business Model

MTCGAME operates strictly as a digital goods e-commerce platform. All transactions are one-time purchases of digital products.

Info:We do not provide financial services, offer stored value or wallet services, hold customer balances, or enable deposits or withdrawals.

Risk-Based Approach

MTCGAME applies a risk-based AML framework supported by automated systems and manual compliance review. We continuously monitor user activity, transactions, and behavior patterns to identify and mitigate potential risks.

KYC (Know Your Customer)

Identity verification may be required based on risk assessment. KYC may be triggered in the following cases, and additional documentation may be requested depending on the risk level.

KYC Triggers

High-value transactions
Unusual or repeated purchasing behavior
Suspicious payment activity
Use of VPN or anonymization tools
Mismatched account or payment information
Chargeback or dispute history

Documents We May Request

Full name and contact details
Government-issued identification
Proof of payment / transaction confirmation
Additional documentation at our discretion

Warning:Failure to complete verification may result in transaction delays, restrictions, or account suspension.

Transaction Monitoring

All transactions are monitored in real-time using a combination of automated systems and internal review processes.

Behavioral Analysis

Device & IP Tracking

Payment Risk Signals

Pattern Recognition

Anomaly Detection

Info:Transactions flagged as high-risk may be reviewed, delayed, or declined.

Fraud Prevention & Security

MTCGAME utilizes AI-supported fraud prevention systems to protect both users and the platform.

Systems Analyze

Transaction patterns
Device fingerprints
Account behavior
Payment indicators

Possible Actions

Blocking transactions
Requiring additional verification
Temporarily restricting accounts

Suspicious Activity Handling

If suspicious or potentially fraudulent activity is detected, MTCGAME reserves the right to take the following actions.

Suspend / Terminate Accounts

Cancel or Block Transactions

Request Documentation

Report to Regulators

Record Keeping

MTCGAME maintains records of transactions and verification processes in accordance with applicable legal and regulatory requirements.

Compliance & Enforcement

Failure to comply with this policy may result in the following consequences.

Account Suspension or Termination

Transaction Rejection

Permanent Platform Restriction

Updates to This Policy

MTCGAME reserves the right to update or modify this policy at any time to reflect regulatory changes or internal improvements.

Have Questions?

For any questions regarding this policy, our compliance team is ready to help you.

[email protected]

KYC & AMLPolicy