KYC & AML Policy
MTCGAME is committed to maintaining a secure, compliant, and fraud-resistant platform in line with international standards.
Introduction
MTCGAME is committed to maintaining a secure, compliant, and fraud-resistant platform. We implement robust Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) controls in line with international standards and regulatory expectations.
Our framework is aligned with the Financial Action Task Force (FATF) recommendations and applicable regulations in Hong Kong, including the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO).
Business Model
MTCGAME operates strictly as a digital goods e-commerce platform. All transactions are one-time purchases of digital products.
Risk-Based Approach
MTCGAME applies a risk-based AML framework supported by automated systems and manual compliance review. We continuously monitor user activity, transactions, and behavior patterns to identify and mitigate potential risks.
KYC (Know Your Customer)
Identity verification may be required based on risk assessment. KYC may be triggered in the following cases, and additional documentation may be requested depending on the risk level.
KYC Triggers
- High-value transactions
- Unusual or repeated purchasing behavior
- Suspicious payment activity
- Use of VPN or anonymization tools
- Mismatched account or payment information
- Chargeback or dispute history
Documents We May Request
- Full name and contact details
- Government-issued identification
- Proof of payment / transaction confirmation
- Additional documentation at our discretion
Transaction Monitoring
All transactions are monitored in real-time using a combination of automated systems and internal review processes.
Fraud Prevention & Security
MTCGAME utilizes AI-supported fraud prevention systems to protect both users and the platform.
Systems Analyze
- Transaction patterns
- Device fingerprints
- Account behavior
- Payment indicators
Possible Actions
- Blocking transactions
- Requiring additional verification
- Temporarily restricting accounts
Suspicious Activity Handling
If suspicious or potentially fraudulent activity is detected, MTCGAME reserves the right to take the following actions.
Record Keeping
MTCGAME maintains records of transactions and verification processes in accordance with applicable legal and regulatory requirements.
Compliance & Enforcement
Failure to comply with this policy may result in the following consequences.
Updates to This Policy
MTCGAME reserves the right to update or modify this policy at any time to reflect regulatory changes or internal improvements.
Have Questions?
For any questions regarding this policy, our compliance team is ready to help you.