Question 1

What are  Coins/Diamonds?

Accepted Answer

Coins/Diamonds are the official virtual currency used in the app to send gifts, unlock VIP membership, purchase special effects, and exclusive content.

Question 2

What is the difference between  Top-Up and Gift Card?

Accepted Answer

Top-Up (Recharge): Enter your Account/Player ID and the balance is credited instantly to your account within seconds.
Gift Card: A prepaid code that can be redeemed inside the app to load balance, ideal for gifting to friends.

Question 3

How fast is the delivery for  Top-Up and Gift Card?

Accepted Answer

All  Recharge transactions are instant. With Top-Up, the balance is credited to your account within seconds. Gift Card codes are delivered instantly by email and can be redeemed anytime.

Question 4

Can I gift  to a friend?

Accepted Answer

Yes, you can purchase a Gift Card and share the code with anyone you want to send a gift to.

Question 5

Do  codes have an expiration date?

Accepted Answer

Yes, all Gift Card codes are valid for 1 year from the purchase date. Once redeemed, the loaded Coins/Diamonds never expire.

Question 6

Are  Top-Up & Gift Cards region-locked?

Accepted Answer

No, all  Recharge options and codes purchased from MTCGAME are global (unless otherwise stated on the product page).

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