Question 1

What are  Coins/Diamonds?

Accepted Answer

Coins/Diamonds are the official virtual currency used in the app to send gifts, unlock VIP membership, purchase special effects, and exclusive content.

Question 2

What is the difference between  Top-Up and Gift Card?

Accepted Answer

Top-Up (Recharge): Enter your Account/Player ID and the balance is credited instantly to your account within seconds.
Gift Card: A prepaid code that can be redeemed inside the app to load balance, ideal for gifting to friends.

Question 3

How fast is the delivery for  Top-Up and Gift Card?

Accepted Answer

All  Recharge transactions are instant. With Top-Up, the balance is credited to your account within seconds. Gift Card codes are delivered instantly by email and can be redeemed anytime.

Question 4

Can I gift  to a friend?

Accepted Answer

Yes, you can purchase a Gift Card and share the code with anyone you want to send a gift to.

Question 5

Do  codes have an expiration date?

Accepted Answer

Yes, all Gift Card codes are valid for 1 year from the purchase date. Once redeemed, the loaded Coins/Diamonds never expire.

Question 6

Are  Top-Up & Gift Cards region-locked?

Accepted Answer

No, all  Recharge options and codes purchased from MTCGAME are global (unless otherwise stated on the product page).

Citadelum (Xbox Games US)

Citadelum (Xbox Games US)

Citadelum (Xbox Game EU)

Citadelum (Xbox Games US)

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